Frequently Asked Questions - Program Manuals

Why should I buy manuals – can't I just write my own?

Yes. The questions to ask are these:

• How much is your time worth?

• How long will it take me to write an up-to-date manual that includes tested procedures and is warranted to pass the next state inspection?

• Can I produce quality of the writing necessary to communicate properly the essential elements of treatment agency operation.

• Are you comfortable that your language will accurately reflect the intention of organization policy?

Aren't these manuals just the same as everyone else’s? How can they be so inexpensive and be written for me?

Our manuals are based on best practices and the regulations of your state. They are customized in format with your job titles, logo and other items that are particular and your location. One of the ways that we keep costs down is to have you complete some of the procedures needed that are unique to your organization.

How do I make sure my manuals stay up to date?

We will email you as soon as we receive the latest information on any WAC changes. We usually wait until the code has been published by the Office of Code Reviser.

I've lost the serial number to open the installation program on the CD that came with my manuals. How do I obtain this number?

Email your request to info@lanstat.com We will email back the serial number.

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