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What is unique about Lanstat?
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We have been in the chemical dependency profession for a total of 49 years, working in a variety of treatment settings. Sherry is a seasoned CARF surveyor and trainer and Landon brings his business experience technological knowledge to find solutions for you.
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Why should a hire a consultant?
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Ultimately, hiring a consultant with appropriate expertise to assist you with agency operations can save you time and money, as well as aggravation. Consultants have something you don’t – time. And don’t have something you do – constant distractions. What a good consultant does with this time is investigate and begin development of solutions for problems that occur in organizations just like yours!
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What kinds of things do consultants do?
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A consultant may serve as an advisor, a coach or a mentor, depending on your needs. It's good to have an unbiased pair of eyes and ears when you're in the midst of the day to day issues you face managing a behavioral health organization. You may like the idea of working with someone with different skills, a different perspective or a different thought process.
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How can hiring a consultant help me and my organization?
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One way to think of a consultant is as a change agent. The change that you want to come about may include developing more effective treatment strategies, increasing your market share, improving your work environment or increasing the professionalism of your organization. To assist in this the consultant will support you in planning for the change, help you identify resources, train staff as appropriate and as you implement the new strategies lend a hand in fine tuning the outcome.
Using a consultant who has a different perspective to coach team members through changes can help defuse some of the unintended consequences of change, e.g. staff resistance, concerns and fears. Perhaps above all, management has a confidential sounding board and access to real life solutions.
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Is it important to hire a consultant that has worked in my field?
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It depends on what you need the consultant to do. If it’s information about how to set up a fiscal system, or buy insurance, or do organizational planning, then a generalist consultant may work just fine. For matters having to do with marketing your program, upgrading clinical operations, gaining accreditation or providing a solid, healthy structure for your organization, we believe using a consultant who has had hands on experience in the behavioral health field is more likely to meet your needs.
In a larger organization you may wish to reference other organizational policies and procedures that effect your department. Adding those policies and procedures to the manuals for a specific program can make the binders unwieldy and hinder the review process.
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How do I get started working with a consultant?
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Define the “problem” or task that needs to be addressed. A good consultant will know what questions to ask to determine if he or she can be of service to you. We offer a complimentary half hour phone consultation to discuss your needs.
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Does the consultant have to make trips to my organization?
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Many of the consulting clients that we serve have never met us in person. Depending on the task(s) that they need help with, we may visit once or more if the process is a long term one. Costs are always agreed upon prior to any on or off site work.
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